How can we help?
Questions, problems, feedback, or a licensing matter — reach a real person by email.
Contact us
| General support & bug reports | support@littlebitofperil.ai |
|---|---|
| Privacy questions | privacy@littlebitofperil.ai |
| Business & press | hello@littlebitofperil.ai |
When reporting a bug, it helps to include your Windows version, which app and version you are running, what you did, and what happened. Because the app is local and private, we cannot see anything until you tell us.
Frequently asked questions
Does Aura work offline?
Yes. The AI model, speech-to-text, and text-to-speech all run on your device with no internet connection. Only features such as web search and academic research lookups require the internet, and only when you use them.
Do I need an account?
No. There is no sign-up and no login. Download or buy the app and it works.
Is my data sent anywhere?
Your prompts, files, and conversation history stay on your device. The only outbound requests are for features you explicitly invoke, and those go directly to the relevant third-party service — never through us. See the Privacy Policy.
What are the system requirements?
Windows 10 or Windows 11, 64-bit. We recommend a graphics card with at least 8 GB of memory — NVIDIA, AMD and Intel are all supported, and Aura selects the right engine for your card automatically. 16 GB of system memory and about 25 GB of free disk space to install (32 GB+ recommended, to leave room to operate and for the optional image-generation add-on).
Aura will still start on less, including on a machine with no usable graphics card, and it tells you at launch what it found. On that hardware the AI model runs on your processor instead, which works but is slow — expect a reply to take a minute rather than seconds.
How do updates work?
Aura is distributed through the Microsoft Store, so updates are delivered and verified automatically. Our future apps on other platforms (such as Android on Google Play) will update through their respective stores the same way.
How do I report AI-generated content that seems inappropriate?
Aura includes a content-reporting option in its Settings. Choosing it writes a report to a file on your own device. Nothing is sent automatically — if you want us to see it, you send the file to support@littlebitofperil.ai from your own email program, and you can review its contents first.
Can I get a refund?
Purchases made through the Microsoft Store are subject to Microsoft's refund policy. Contact us at support@littlebitofperil.ai if you have a problem and we'll do our best to help.
Peril, our Android app
Peril is coming soon to Google Play. Questions about her are answered here and at support@littlebitofperil.ai.
How do I report an answer from Peril?
Tap the flag under any answer. Peril shows you the whole report, word for word, and opens your own email app. It is sent only if you tap Send there, to support@littlebitofperil.ai. Reports are used only to fix Peril’s answers, never to train an AI model.
Where is my data?
On your phone, in Peril’s private storage, and nowhere else: we never receive what you tell her. You can see, correct, delete, or export all of it in Settings, What Peril remembers. Uninstalling Peril removes everything. See the Peril Privacy Policy.
What do I do if I, or someone else, may be in crisis?
Peril is not a crisis service. In the United States call or text 988, or call 911 in an emergency. Elsewhere, findahelpline.com lists free lines by country. Peril’s own protocol is on the Safety & Crisis Protocol page.
What does Peril need?
Android 9 or newer, 6 GB of memory or more, and about 4 GB of free space. The download is large (about 3.6 GB) because her AI model and library are inside the app, so use Wi-Fi.
Can I get a refund?
Peril is sold through Google Play, which handles refunds under its own policies. If something is wrong, write to us first and we will do our best to help.